Qualified business consultant with extensive working knowledge of project and service delivery in both private and public sector organisations across banking, payroll and private health insurance industries. Highly developed analytical and problem-solving skills with a successful track record of delivering high-value projects in both vendor and client environments. Easily build rapport with colleagues to instill trust and confidence in any work environment and employ out of the box thinking to achieve business objectives.
Implementation Consultant | Copperleaf | April 2020 - current | Adelaide
Founder | OneWill Pty Ltd | September 2017 - current | Adelaide
Senior Business Analyst | Yalumba Wine Company | May 2018 - March 2020 | Angaston, SA
Senior Business Consultant | HAMBS Systems | July 2017 – May 2018 | Adelaide
Senior Business Analyst | HAMBS Systems | March 2014 – July 2017 | Adelaide
Business Analyst | Shared Services SA, SA Government | March 2011 – March 2014 | Adelaide
Business Analyst | Hewlett-Packard Enterprise Services | October 2006 – March 2011 | Adelaide
Data Entry Clerk | Quintiles Pharmaceutical | March 2006 – September 2006 | Adelaide
Junior Software Developer | MatrixGroup Co. | July 2004 – October 2005 | Adelaide
Master of Business Administration (MBA) | The University of Adelaide │ 2017
Aspiring Leadership Program | SA Government | 2013
Lean Six Sigma Green Belt | HP Enterprise Service | 2011
Diploma of Computing and IT | Eynesbury Institute of Business and Technology | 2004
Certificate IV in Client Support | Douglas Mawson Institute of TAFE | 2002
HAMBS Modernisation: Proposed a re-approach to delivery, allowing for a reduction in project trajectory by 50% allowing on-time delivery. As Scrum Master, I managed and tracked daily schedule for a team of 12 personnel including Business Analysts, Developers and Quality Assurance in alignment with a new approach and provided weekly project progress reports to key stakeholders.
WBC - HP Lean Six Sigma Green Belt: Closed a process gap in fund transfer within the banking sector which left room for potential fraudulent financial transactions delivering process efficiencies of 2.6 FTE and a reduction in business CO2 emissions of 7,455 kg per year.
Statutes Amendment and Repeal (Budget 2012) Act 2012 Legislative Amendments: Government wide communications and discovery to allow for changes to Public Sector leave rules across five different Human Resource Management (HRMS) Systems containing more than 30 different databases.
SA Government Expand Shared Services into IT: Developed several ICT Operational Discovery templates which were used to document business processes allowing for the successful transition of ICT infrastructure and services into Shared Services South Australia (SSSA).